- Be as open as you can and tell the truth - this is your most powerful tool
- Build a powerful and compelling case by being:
- Be creative - you need your audiences’ attention before you get their intention
- Tune in to different stakeholder groups’ needs and preferences
- Focus on the benefits of change
- Good leaders are often good communicators - great communication skills and practice helps leaders set direction and maintain morale. They appear credible to their team.
- People who know how their job contributes to the organisation’s goals know what’s important about what they do and can direct their efforts accordingly. They also feel better motivated to do a good job. Hence they’re more productive.
- They have more opportunities to speak up about concerns, as well as ideas and suggestions. A more trusting relationship can be created with colleagues and managers, given persistence and time.
- It also stands to reason that good communication can help you manage the negative impact of change.
- Change is never easy to deal with, but good communication makes it easier for people. They understand what’s going on, why, and (as far as possible) how it will affect them. It won’t make them like change, but people will feel more comfortable, and better able to continue with their day job while change happens.
This is a short excerpt from the Trainer Bubble training course materials 'Planning for Change'. You can find out about these and our other training course materials at www.trainerbubble.com